Welcome to Starletport, operated by Starletport LLC, a United States limited liability company located at:
7901 4th St N STE 26545 Saint Petersburg Fl 33702-4305
(“Company,” “we,” “us,” or “our”).
These Terms and Conditions (“Terms”) govern your use of our website (the “Website”) and the purchase of office supplies, business supplies, industrial supplies, and related wholesale products offered by Starletport.
By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
1. Use of the Website
1.1 Eligibility
The Website is intended for individuals and businesses located in the United States who are at least 18 years of age. By using the Website, you represent and warrant that you meet these eligibility requirements.
1.2 Account Creation
To purchase products or access certain features, you may be required to create an account. You agree to:
Provide accurate, current, and complete information
Maintain updated account information
Keep your login credentials secure
You are responsible for all activities under your account. Notify us immediately at our official contact email if you suspect unauthorized use.
1.3 Prohibited Activities
You agree not to:
Use the Website for unlawful purposes
Attempt unauthorized access to our systems
Transmit harmful code, viruses, or malware
Copy, modify, scrape, or distribute Website content without written permission
2. Products and Orders
2.1 Product Descriptions
We strive to ensure that product descriptions, images, pricing, and availability are accurate. However, we do not guarantee that all information is error-free, complete, or current. We reserve the right to correct errors or update information at any time without notice.
2.2 Pricing
All prices are listed in U.S. Dollars (USD) and exclude applicable taxes, shipping, and handling fees unless stated otherwise. We reserve the right to change pricing at any time. The price displayed at checkout will apply to your order.
2.3 Order Acceptance
All orders are subject to acceptance by Starletport LLC. We reserve the right to refuse or cancel any order due to:
Product unavailability
Pricing errors
Suspected fraudulent activity
If an order is canceled after payment, a full refund will be issued.
2.4 Shipping and Delivery
Shipping costs and estimated delivery times will be provided at checkout. Delivery dates are estimates only. We are not responsible for delays caused by carriers, weather conditions, or events beyond our control.
Risk of loss transfers to the buyer upon shipment.
3. Payments
3.1 Payment Methods
We accept:
Major credit cards
ACH transfers
Wire transfers
By submitting payment information, you authorize us to charge the total order amount, including taxes and applicable fees.
3.2 Payment Processing
Payments are processed securely through third-party payment processors. We do not store full payment details on our servers.
3.3 Taxes
You are responsible for all applicable sales, use, or other taxes related to your purchase. Taxes will be calculated and displayed at checkout where required by law.
4. Returns and Refunds
4.1 Return Policy
Returns are accepted within 30 days of delivery for unused and unopened products in original packaging, subject to approval.
To initiate a return, contact our customer support team using the contact information listed below.
Return shipping costs are the buyer’s responsibility unless the product is defective or incorrectly shipped.
4.2 Refunds
Approved refunds will be processed to the original payment method within 10 business days after we receive and inspect the returned product.
Shipping fees are non-refundable unless otherwise agreed.
4.3 Damaged or Defective Products
If a product arrives damaged or defective, you must notify us within 7 days of delivery. We may replace the product or issue a refund at our discretion.
5. Intellectual Property
5.1 Ownership
All Website content — including text, images, graphics, logos, trademarks, and design elements — is the property of Starletport LLC or its licensors and is protected by U.S. and international intellectual property laws.
5.2 Limited License
We grant you a limited, non-exclusive, revocable license to access and use the Website for lawful business or personal purposes in accordance with these Terms. You may not use our content for commercial reproduction without written permission.
6. Privacy
Your use of the Website is subject to our separate Privacy Policy, which describes how we collect, use, and protect your information. By using the Website, you consent to our data practices.
7. Limitation of Liability
To the fullest extent permitted by law, Starletport LLC, its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits.
Our total liability for any claim shall not exceed the amount paid by you for the product giving rise to the claim.
8. Disclaimer of Warranties
The Website and products are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, whether express or implied, including:
Merchantability
Fitness for a particular purpose
Non-infringement
We do not guarantee uninterrupted, secure, or error-free operation of the Website.
9. Indemnification
You agree to indemnify and hold harmless Starletport LLC and its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, or expenses (including reasonable attorneys’ fees) arising from:
Your use of the Website
Your violation of these Terms
Your infringement of third-party rights
10. Governing Law and Dispute Resolution
10.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Louisiana, United States, without regard to conflict of law principles.
10.2 Dispute Resolution
Any dispute arising from these Terms or your use of the Website shall be resolved through binding arbitration in the United States under the rules of the American Arbitration Association.
You waive the right to participate in class-action lawsuits or class-wide arbitration.
Either party may seek injunctive relief in a court of competent jurisdiction for intellectual property matters.
11. Termination
We may suspend or terminate your access to the Website at our discretion, with or without notice, for violation of these Terms.
Provisions that by their nature should survive termination — including intellectual property, limitation of liability, and indemnification — shall remain in effect.
12. Changes to These Terms
We may update these Terms from time to time. Updated Terms will be posted with a revised “Last Updated” date. Continued use of the Website constitutes acceptance of the updated Terms.
13. Contact Information
Starletport LLC
Mailing Address: 7901 4th St N STE 26545 Saint Petersburg Fl 33702-4305
Warehouse: 7000 Atrium Way, Mount Laurel NJ 08054, United States
